Help Center

Find answers and get support

Contact Support

Email: support@tradexproai.com

Phone: +1 (512) 555-0198 (Mon-Fri, 9 AM - 6 PM CST)

In-App Chat: Available 24/7 through the TradeX Pro AI AI app

Average response time: Under 4 hours for email, instant for live chat.

Frequently Asked Questions

How do I download the TradeX Pro AI AI app?

Visit our download page and select the Android or iOS download button. For Android, install the APK file after download. For iOS, follow the included setup instructions.

Is TradeX Pro AI AI free to use?

Yes, the basic version is free with core AI analysis features. Premium features are available through optional subscription plans.

Does TradeX Pro AI AI guarantee profits?

No. TradeX Pro AI AI provides analytical tools and market insights. Trading involves risk of loss, and past performance does not guarantee future results. See our Risk Disclaimer.

How do I create an account?

Download the app, tap "Sign Up," and register with your email or phone number. Complete the verification process to access your dashboard.

Is my data secure?

Yes. We use AES-256 encryption, secure HTTPS connections, and follow industry best practices. Read our Privacy Policy for details.

How do I delete my account?

Go to Settings → Account → Delete Account in the app, or email support@tradexproai.com with your request. Account deletion is processed within 30 days.

Which markets does TradeX Pro AI AI support?

We provide analysis for stocks, forex, cryptocurrencies, and commodities across major global exchanges.

How do I cancel my subscription?

Manage subscriptions through your app store (Google Play / App Store) or via Settings → Subscription in the app. Cancellation takes effect at the end of the current billing period.