1. Information We Collect
We collect information you provide directly and information collected automatically when you use our services:
- Account Information: Name, email address, phone number, and account credentials.
- Usage Data: App interactions, feature usage, device type, operating system, and IP address.
- Trading Preferences: Portfolio settings, watchlists, and notification preferences (not financial advice data).
- Support Communications: Messages sent to our support team.
2. How We Use Your Information
- Provide, maintain, and improve our AI trading assistant platform
- Process account registration and authentication
- Send service-related notifications and security alerts
- Analyze usage patterns to improve user experience
- Comply with legal obligations and prevent fraud
- Deliver marketing communications (only with your explicit consent)
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in platform operations (hosting, analytics, customer support)
- Legal authorities when required by law or to protect our rights
- Business partners only with your explicit consent
4. Data Security
We implement industry-standard security measures including AES-256 encryption, secure HTTPS transmission, access controls, and regular security audits. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent for marketing communications
- File a complaint with your local data protection authority
To exercise these rights, contact us at privacy@tradexproai.com.
6. Cookies and Tracking
We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. International Transfers
Your data may be processed in the United States and other countries. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.
10. Contact Us
TradeX Pro AI Pro AI AI Technologies Inc.
4827 Maple Ridge Avenue, Suite 210, Austin, TX 78701, USA
Email: privacy@tradexproai.com
Phone: +1 (512) 555-0198